December 2, 2015
- Asking for personal information should raise a flag since Bank of Zachary will never send you unsolicited emails with embedded links or pop-up windows that ask for confidential information, such as your Social Security number, account numbers, ATM or Debit Card PIN.
- Urgent appeals claim that your account may be closed if you fail to confirm, verify or authenticate your personal information. Bank of Zachary will never ask you to verify information in this way.
- Messages about system and security updates claim that the bank needs to confirm important information due to upgrades and state that you must update your information online. Bank of Zachary will not ask you to verify information in this way.
- Offers that sound too good to be true often are. You may be asked to fill out a short customer service survey in exchange for money being credited to your account, and you are then asked to provide your account number for proper routing of the supposed credit.
- Typos and other errors are often the mark of fraudulent emails or Websites. Be on the lookout for typos or grammatical errors, awkward writing and poor visual design.
« Back to Articles
Lost or Stolen Debit Card
To report a lost or stolen debit card, please call 1-800-500-1044.
Online Banking System Security
One of the main concerns customers have about banking online is security. The Bank of Zachary will NEVER ask for your ID or your password. You have already provided all of the personal information required when you joined the Bank of Zachary Online banking program. The Bank of Zachary's Online Banking product utilizes secure technology widely accepted and used by the banking and finance industry for Online commerce. Since technology is always changing, the Bank of Zachary will monitor new technology as they emerge to ensure that its Online Banking product remains secure.
Individual User Logins
Customers enrolled in the Bank of Zachary Online Banking Systems have an individual customer ID and password that identifies them online. The customer ID and password are required to successfully log into the Online Banking system to view account information or to pay bills online. This information is passed from the browser to the banking servers in encrypted form, so it is never exposed in clear text as it travels online. The system requires that passwords be changed once per year. Customers have the option to change passwords at will through the Online Banking System. Passwords should be kept secret and not shared with anyone.
Use of Encryption
The Bank of Zachary Online Banking system uses industry-standard SSL encryption to transfer information securely between the bank and the web browser. Customers can use Online Banking with browsers that support either 40-bit encryption or 128-bit encryption, but the 128-bit encryption is more secure. Current versions of Netscape and Microsoft Online Explorer support 128-bit encryption and can be downloaded online.
If there is no activity in an Online Banking session for a predefined period of time, the session will be automatically terminated, thereby preventing unauthorized use by another person.
Automatic Lockout Feature
To prevent unauthorized users from guessing passwords, the customer ID is automatically locked after three failed attempts to sign into the Online Banking system. The account will remain locked until the customer calls The Bank of Zachary's Online Banking department at 225-654-5647.
Computer viruses can damage your personal computer and/or cause loss of data. The two most common ways to contract a virus is by:
- Downloading and executing a program that contains a virus.
- Opening E-mail that contains a virus as an E-mail attachment.
Reduce the Virus Risk By:
- Using anti-virus software that is available at most computer stores.
- Updating your anti-virus software regularly with the most recent protection levels (Most updates are available online).
- Run anti-virus software in automatic protection mode at all times.