Tips for reducing the risks of Corporate Account Takeover (CATO)

December 4, 2015

Listed below are the warning signs visible to a business or consumer customer that their system/network may have been compromised:

1. Inability to log into online banking (thieves could be blocking customer access so the customer won’t see the theft until the criminals have control of the money).
2. Dramatic loss of computer speed.
3. Changes in the way things appear on the screen.
4. Computer locks up so the user is unable to perform any functions.
5. Unexpected rebooting or restarting of the computer.
6. Unexpected request for a one time password (or token) in the middle of an online session.
7. Unusual pop-up messages, especially a message in the middle of a session that says the connection to the bank system is not working (system unavailable, down for maintenance, etc.).
8. New or unexpected toolbars and/or icons.
9. Inability to shut down or restart the computer.

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