Frequently Asked Questions

Traditional Banking FAQs

1. Is interest paid on my checking account?

   Yes! If you want a checking account that pays a competitive rate of interest, check out our Interest Checking Accounts.

2. Can I find out what my transactions are at any time?

   Yes! With 24 hour Telephone Banking. You call 225-654-1516 to access your account information 24 hours a day, 7 days a week!

3. If I have an iPhone, do I have to go through the enrollment process?

   Yes, your phone must be activated.

4. Are my deposit accounts FDIC insured?

   Yes! FDIC insurance covers all deposit accounts, including: checking accounts, savings accounts, money market deposit accounts and certificates of deposit. FDIC insurance does not cover other financial products and services that banks may offer, such as stocks, bonds, mutual funds, life insurance policies, annuities or securities. The standard insurance amount is $250,000 per depositor, per insured bank, for each account ownership category. For more information visit fdic.gov.

5. How do I set up Direct Deposit of my payroll check?

   If your employer participates in a direct deposit program, you can provide your payroll department with your account number and bank routing number. We provide you with the account number and routing number at the time you open your account.

6. How do I set up Direct Deposit of my Social Security Check?

   We can assist you while you are present by calling 1-800-772-1213 or 1-888-487-0143 or you can call either of the numbers yourself providing the social security office with your Bank of Zachary account number and bank routing number.