PURPOSE

The Human Resources Manager will oversee and manage all aspects of the human resources functions within Bank of Zachary. This includes recruiting, onboarding, employee relations, performance management, compensation, benefits, and ensuring legal compliance with federal, state, and local employment laws. The HR Manager will work closely with senior leadership to build a positive organizational culture, enhance employee engagement, and support the bank's strategic objectives through effective HR practices.

EDUCATION AND EXPERIENCE

EDUCATION

• A bachelor’s degree in Human Resources, Business Administration, or a related field. An HR certificate (e.g., SHRM-CP, PHR) is preferred.

EXPERIENCE

• A minimum of 5 years of progressive experience in human resources, with at least 2 years in a managerial or supervisory role, preferably within the banking or financial services industry.
• SHRM-SCP, SPHR, or similar certifications are highly desired.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Lead recruitment and staffing processes, including creating job descriptions, posting job openings, interviewing candidates, and extending offers of employment.
• Manage employee onboarding and offboarding processes, ensuring a smooth transition for new hires and exiting employees.
• Develop, implement, and enforce HR policies and procedures in alignment with legal requirements and organizational goals.
• Advise and support managers on employee performance management, conflict resolution, and employee development needs.
• Oversee compensation and benefits administration, ensuring competitive salary structures and benefits packages are offered to employees.
• Oversee and manage the institution's payroll function, ensuring timely and accurate processing of employee compensation, benefits, and deductions, while complying with all relevant legal and regulatory requirements.
• Manage employee relations, addressing grievances, resolving conflicts, and fostering a positive workplace environment.
• Ensure compliance with federal, state, and local labor laws and regulations. Maintain up-to-date knowledge of changes in employment laws.
• Monitor and report on HR metrics (e.g., turnover rates, hiring timelines) to senior leadership.
• Support and foster an inclusive workplace culture.
• Represents the institution in public relations activities, community affairs and civic organizations.

KNOWLEDGE, SKILLS, AND ABILITIES

• Employment laws and regulations (FLSA, ADA, FMLA, EEOC, etc.), HR best practices, organizational development, and compensation/benefits programs.
• Recruiting, conflict resolution, employee engagement, and performance management. Strong interpersonal, communication, and problem-solving skills.
• Ability to work effectively in a team-oriented environment, manage multiple tasks and priorities, and provide HR support to all levels of the organization. Strong attention to detail, with the ability to maintain confidentiality and professionalism at all times.
• Strong interpersonal skills, the ability to effectively prioritize and complete multiple tasks in a timely manner and the ability to work independently are required. 
• Good understanding of the Microsoft Suite, especially Excel and Word, as well as various payroll and benefits software, is a must. 
• Strong written and verbal communication skills.

WORKING CONDITIONS

• Most of the normal duties will be performed inside, which will involve frequent interaction with other employees and/or vendors.
• Frequent meetings with other members of the staff are necessary for planning, support, and training purposes.
• Normal working hours Monday – Friday 8:00-4:30.
• Some travel will be required within the institution’s branch and office network; attendance and travel may be required to various customer locations and community events.

RELATIONSHIPS

REPORTS TO:

• COO/EVP

EEO/AA/M/F/VETERAN/DISABLED.

Send all resumes to hr@bankofzachary.com.

PURPOSE

The BSA (Bank Secrecy Act) Officer plays a crucial role in ensuring the bank's compliance with BSA/AML (Anti-Money Laundering) regulations, preventing fraudulent activities, and managing the Red Flags Program to detect identity theft. This position involves overseeing regulatory compliance, fraud prevention, risk management, and responding to legal requests, while collaborating closely with internal departments and external regulators.

EDUCATION AND EXPERIENCE

Education

• High School diploma or General Education Degree (GED) required.
• Bachelor’s degree preferred.
• Community Banking Anti-Money Laundering Professional (CBAP) certification preferred.

Experience

• Minimum of three years of experience in BSA compliance, fraud detection, and subpoena handling in the financial services industry.
• Strong knowledge of BSA/AML regulations, Red Flags Rule, and fraud detection techniques.
• Excellent analytical skills for interpreting complex financial data and identifying compliance risks.
• Strong communication and interpersonal skills to engage with internal teams, regulators, and law enforcement.
• High attention to detail, commitment to accuracy, and the ability to prioritize tasks effectively.
• Experience with BSA/AML monitoring software and data analysis tools is essential.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

BSA/AML Compliance

• Develop, implement, and maintain the bank’s BSA/AML compliance program.
• Conduct periodic reviews and updates of BSA policies, procedures, and internal controls to ensure alignment with current regulatory requirements.
• Monitor transaction activity for potential money laundering, terrorist financing, or other suspicious activities.
• Investigate and report suspicious activity through Suspicious Activity Reports (SARs).
• Stay informed of changes in BSA/AML regulations and conduct ongoing training for staff to ensure compliance.

Red Flags Program (Identity Theft Prevention)

• Serve as the Red Flags Officer, responsible for developing and maintaining the bank’s identity theft prevention program.
• Identify patterns that indicate potential identity theft and implement preventative measures.
• Investigate and respond to any reported incidents of identity theft or suspicious account activity.
• Provide training to staff on Red Flags compliance and update the program as necessary based on regulatory changes.

Fraud Detection and Prevention

• Utilize data analysis to identify patterns indicative of fraudulent activity, such as account takeovers, identity theft, and payment fraud.
• Investigate suspected instances of fraud and collaborate with law enforcement and other financial institutions to mitigate risks.
• Maintain and update fraud prevention protocols, including transaction monitoring, authentication protocols, and risk-based controls.

Subpoena Handling

• Act as the primary point of contact for all subpoena requests received by the bank.
• Review and analyze subpoena documents, coordinating with internal and external stakeholders to gather necessary information.
• Ensure timely and accurate responses to subpoenas while adhering to regulatory and legal requirements.

Documentation and Reporting

• Maintain detailed records of BSA/AML compliance activities, fraud investigations, Red Flags incidents, and subpoena responses.
• Prepare and present reports summarizing key findings, trends, and recommendations for senior management and regulatory authorities.
• Support audits and regulatory exams by providing necessary documentation and insights into the compliance program.

Risk Assessment and Mitigation

• Continuously assess the bank’s exposure to financial crime and identity theft risks, identifying areas for improvement.
• Develop and implement risk mitigation strategies, including enhanced due diligence procedures and transaction monitoring protocols.
• Conduct periodic risk assessments and make adjustments to the compliance and Red Flags programs as needed.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong knowledge of BSA/AML regulations, Red Flags Rule, and related compliance programs.
• Ability to analyze and interpret financial data, regulatory changes, and legal documentation.
• Strong organizational, time management, and problem-solving skills.
• Proficiency in BSA/AML monitoring software and fraud detection tools.
• Excellent communication and presentation skills, both written and verbal.
• Ability to work independently, prioritize tasks, and make informed decisions in a fast-paced environment.

WORKING CONDITIONS

• Primarily an indoor office environment with frequent interaction with employees, customers, and regulators.
• Regular meetings with internal teams for compliance planning, training, and support.
• Standard working hours, Monday – Friday, 8:00 AM – 4:30 PM, with occasional travel to branch locations, customer sites, and industry conferences.
• Travel may also be required for training, community events, and continuing education opportunities.

RELATIONSHIPS

Reports to: Chief Risk Officer

EEO/AA/M/F/VETERANS/DISABLED
Send resume to hr@bankofzachary.com.

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