March 8, 2013
Paperless Software Platform Brings Additional Convenience for Customers and Savings of Time and Money for East Baton Rouge Parish’s Oldest Chartered Bank
Providence, RI March 1, 2013 – Andera, a Software-as-a-Service company that simplifies account opening and lending for banks and credit unions, announced that Bank of Zachary has upgraded to oFlows, the first totally paperless platform for online loan applications.
Founded in 1904, the Bank of Zachary is the oldest chartered bank in East Baton Rouge Parish, Louisiana. With three branches and assets of approximately $192 million, the bank takes pride in meeting the financial needs of its southern Louisiana communities while delivering superior service to its customers.
Bank of Zachary’s most recent initiative in improving its customers’ banking experience was the launch of a new online banking system with the oFlows platform as its centerpiece. According to President and Chief Executive Officer Preston L. Kennedy, the move was a logical step in the bank’s continuing quest to strengthen the bonds between it and its customers.
“We realize that without customers, we have no business. But our goal is not to simply have customers. It is to form relationships that survive in good times and bad, from generation to generation,” stated Kennedy.
“Banking customers have a wide array of institutions to choose from. To remain successful, we must differentiate ourselves from the competition, and the best way to do that is through superior customer service. Our choice of Andera enables us to do that, and by eliminating paper from the loan application account opening process, it saves both time for our staff and customers and money for the bank.”
Andera CEO Charlie Kroll remarked, “Consumers want their banking relationships to offer the same ease and convenience that they experience when buying goods and services in stores and on line. Technology like oFlows makes that possible. It bridges the gap between these consumers’ rising expectations and financial institutions’ ability to meet those expectations.”
“In moving to oFlows, the Bank of Zachary is making it easy for their loyal customers to conduct their banking business from wherever they happen to be and at any time of day or night.”
About Andera – Andera pioneered online account opening in 2004 and now offers a multichannel platform to over 550 bank and credit union customers. Andera’s oFlows platform radically simplifies account opening and lending in branches, online, out in the field, and over the phone. The oFlows platform is a four-time winner of the “Best in Show” award at Finovate.
Recently cited as “One of the Top Ten Tech Companies to Watch” by American Banker, Andera is privately held, headquartered in Providence, and has offices in San Francisco and New York.